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How to Carefully Choose a Roofing Company in the London, Ontario Area

choosing a roofing contractorWhen it comes to protecting your home, few things are as critical as the integrity of your roof. A well-maintained roof shields your home from the elements, enhances its aesthetic appeal, and adds to its overall value. However, finding a reliable roofing company to entrust with such an essential part of your home can be a daunting task, especially with the multitude of options available in the London, Ontario area. To help you navigate this crucial decision, we’ve compiled a guide on how to carefully choose a roofing company that meets your needs and expectations.

1. Verify Credentials and Licensing

The first step in your search for a reputable roofing company is to ensure they are properly licensed and insured. In Ontario, roofing contractors are required to hold a valid license to operate legally. This licensing ensures that they meet the province’s standards for safety and quality. Additionally, confirm that the company carries both liability insurance and workers’ compensation insurance. This protects you from any potential liability should an accident occur on your property.

2. Check Experience and Expertise

Experience matters significantly in the roofing industry. Companies with years of service under their belts are more likely to have encountered and solved a wide range of roofing issues. Look for contractors who have a proven track record in the London area and are familiar with the local climate and common roofing challenges. A seasoned roofing company will have the expertise to handle everything from minor repairs to complete roof replacements with ease and precision.

3. Seek Out Referrals and Reviews

Word of mouth is a powerful tool when choosing a roofing company. Start by asking friends, family, and neighbors for recommendations. Additionally, delve into online reviews and testimonials. Websites like Google, Yelp, and the Better Business Bureau offer insights into customer experiences with various contractors. Pay attention to recurring themes in the reviews – consistently positive feedback about professionalism, timeliness, and quality of work can be a good indicator of a reliable company.

4. Evaluate Their Portfolio

who is the best roofing contractorA reputable roofing company should have a portfolio of past projects. Reviewing this portfolio can give you a sense of their style, craftsmanship, and the types of materials they use. Some companies may also have case studies or before-and-after photos that showcase their work. This can be particularly useful in assessing whether their capabilities align with your roofing needs.

5. Assess Communication and Customer Service

Effective communication is crucial in any business relationship. Pay attention to how promptly and clearly the roofing company responds to your inquiries. Are they patient in addressing your concerns and answering your questions? A company that values transparency and customer satisfaction will be attentive and communicative throughout the entire process, from initial consultation to project completion.

6. Get Multiple Quotes

It’s wise to obtain quotes from several different roofing companies. This not only helps you compare prices but also gives you an opportunity to gauge the professionalism and thoroughness of each contractor. Be wary of quotes that seem unusually low – they may indicate subpar materials or rushed workmanship. Conversely, the most expensive option is not always the best. Aim for a balance of fair pricing and high-quality service. Get a FREE QUOTE from B&B Roofing & Exteriors.

7. Understand the Warranty

Roofing projects typically come with warranties that cover materials, workmanship, or both. Make sure to thoroughly understand the terms and conditions of these warranties. A robust warranty can provide peace of mind, knowing that the company stands behind its work and is willing to address any issues that arise post-installation. Be sure to ask about the duration of the warranty and what specific aspects of the roofing job it covers.

8. Consider Local Knowledge

A roofing company based in London, Ontario, will have specific insights into the local climate and its impact on roofing materials and techniques. Local contractors are more likely to be aware of the best practices for weatherproofing homes in the area, whether dealing with heavy snowfall in winter or frequent rain in other seasons. Their local knowledge can be invaluable in ensuring your roof is built to withstand regional weather conditions.

9. Verify Professional Affiliations

Membership in professional organizations, such as the Ontario Industrial Roofing Contractors Association (OIRCA) or the Canadian Roofing Contractors Association (CRCA), can be a mark of credibility. These affiliations often require contractors to adhere to high standards of practice and continuous education. Being part of such associations demonstrates a commitment to maintaining professionalism and staying updated on the latest industry advancements.

10. Evaluate Material Options

The type of materials used for your roofing project can significantly affect its durability, appearance, and cost. A good roofing company will offer a range of materials and help you understand the pros and cons of each option. Whether you’re interested in asphalt shingles, metal roofing, or eco-friendly alternatives, the contractor should provide expert guidance on what will work best for your home’s design and your budget.

11. Avoid High-Pressure Sales Tactics

Be cautious of contractors who employ high-pressure sales tactics, such as offering a limited-time discount if you sign a contract immediately. Reputable roofing companies will give you the time and space to make an informed decision. High-pressure tactics are often a red flag for less scrupulous practices and should be approached with caution.


bernie fehr of b&b roofing & exteriorsChoosing the right roofing company in London, Ontario, requires careful consideration and thorough research. By verifying credentials, checking experience, seeking referrals, evaluating portfolios, and understanding warranties, you can make an informed decision that ensures your roofing project is completed to the highest standards. Remember, your roof is a critical investment in your home’s longevity and value – taking the time to choose the best roofing contractor is a step worth taking. At B&B Roofing & Exteriors, we pride ourselves on our commitment to quality, transparency, and customer satisfaction. Get a FREE ESTIMATE today from B&B Roofing & Exteriors.